Shipping Policy
Every Veraluxe piece is carefully prepared with precision and care. Quality takes time — and we believe it is worth the wait.
At Veraluxe, we aim to ensure timely delivery of all orders.
Shipping Options
In-Stock Orders:
· Standard Shipping: 7–10 business days
· Express Shipping: 3–5 business days
Custom Orders:
Custom order preparation time may vary depending on the selected product, materials, stone options, and design details.
For custom-made jewelry, please follow the timeline confirmed with our customer service team before placing your order.
Processing Time
In-Stock Orders:
Orders are processed within 2–3 business days.
Once your order has been shipped, you will receive a confirmation email with your jewelry confirmation video and tracking information.
Custom Orders:
Custom order preparation time may vary depending on the selected product, materials, stone options, and design details.
For custom-made jewelry, please follow the timeline confirmed with our customer service team before placing your order.
Shipping Costs
- Standard Shipping: Free
- Express Shipping: $14.99
Customs and Duties
- For international orders, we are responsible for any customs duties or taxes imposed by their country.
Lost or Delayed Shipments
If your package is delayed or lost, contact us at support@veraluxejewelry.com. We will work with our shipping partners to resolve the issue.